Roadside Assistance
Our roadside assistance service is next to non. Our expert technicians use our fleet of fully equipped modified vans and will provide the required assistance in your hour of need from a wheel change on a car to a jump-start to a brake fault or mechanical failure. Our qualified team of technicians are always up to the task. Our aim to get to you within 30 minutes of your call and proceed with an initial diagnosis with our specialised tools. Not every breakdown call requires a recovery service, in some instances to get a vehicle going, a jump start may be all that is needed especially during the winter season when it is cold and aging batteries are affected even more. Our team can provide assistance on the road or even in your home if your vehicle is immobile.
Faulty Battery Jump-Starts Being stuck on the road in town or a major motorway can be a nightmare. Our team of roadside technicians are equipped with booster parks to jump-start any vehicle whether by the roadside or at home. In addition, our fleet of support vans are on standby to assist with minor breakdown situations that do not require towing or a recovery service to transport the vehicle. Our support vans are equipped with powerful batteries connected to the support engine van and sets of booster cables which means jump-starting even the largest vehicles is easy even if they have been idle for a while. Flat Tyre Having a tyre go flat can is often unexpected and can be a frustrating especially if it is on the very busy motorway. It could be due to puncture by a sharp object on the motorway, the failure or damage to the valve stem, tire bead leaks, alloy wheel leaks, vandalism or the separation of tyre and rim by collision with another object. It may also be caused by excessive wear of the tyre thread allowing explosive tyre failure or rubbing of the tyre against the road. Whatever the situation, our team will be on their way as soon as possible to sort out the tyre & wheel and get you back on your way. There have been several situations where the customer cannot find the wheel locking key to remove the damaged tyre from the wheel. Our team have the necessary equipment to do the job at all times and can remove the wheel locking without causing any damage. Wrong Fuel Filling up a diesel car with petrol and vice versa is a common mistake a lot of drivers make. Note that if you fill up the diesel car with petrol it is more dangerous to the car engine than if diesel is put into a petrol car. It is an unfortunate situation that can lead to long term damage to the engine. With more advanced cars, with more sophistication, it is harder to just drain the tank and put in the correct fuel on the spot. While we may not carry the equipment to resolve the problem in situ, we do have recommended garages that can drain your vehicle safely of the wrong fuel and replace with the right fuel. Lock Outs Another common mistake by car drivers is locking oneself out of the car especially with most cars having the keyless feature. However, don’t fret as we have necessary tools to unlock your vehicle safely and effectively. Our team of technicians are equipped with quality lockout kits for cars which means we can get you safely into your car and get you back on the road in no time. If for any reason we can’t unlock your car, then the tow truck is on standby to lift your car to a well-equipped garage to get the problem resolved. |
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